If you have ever tried to convert physical shares to demat, claim shares from IEPF, or update your address in a company's records, you have likely come across the term Registrar and Transfer Agent (RTA). RTAs are the backbone of shareholder services in India, yet most investors do not fully understand what they do. In this guide, we explain the RTA meaning, their functions, SEBI registration requirements, and provide a comprehensive list of major RTAs in India with their contact details and portals.
Table of Contents
- What Is a Registrar and Transfer Agent?
- Functions & Responsibilities of an RTA
- SEBI Registration for RTAs
- Major RTAs in India
- How to Find Which RTA Handles Your Company
- Role of RTA in Demat Conversion & IEPF Claims
- RTA vs Depository vs Depository Participant
- Common RTA Portals & How to Use Them
- Contact Details of Major RTAs
- Frequently Asked Questions
What Is a Registrar and Transfer Agent (RTA)?
A Registrar and Transfer Agent (RTA) is a SEBI-registered intermediary that maintains the register of shareholders (members) on behalf of a company. Think of an RTA as the company's recordkeeper for all shareholder-related activities.
When a company issues shares, it needs a systematic way to maintain records of who owns those shares, process transfers, handle dividend payments, and manage all investor correspondence. Instead of doing this in-house, most listed companies outsource these functions to a professional RTA.
Functions & Responsibilities of an RTA
RTAs perform a wide range of critical functions in the capital markets ecosystem:
Share Registry & Record Keeping
- Maintaining the complete register of members (shareholders) for the company
- Recording all changes in shareholding — transfers, transmissions, splits, consolidations
- Updating shareholder details — name, address, bank account, PAN, nomination
- Generating and dispatching share certificates for physical holdings
Corporate Actions Processing
- Processing dividend payments — computing entitlements and dispatching warrants or initiating electronic transfers
- Managing bonus share allotments and rights issues
- Handling stock splits and share consolidations
- Processing interest and redemption payments on debentures and deposits
Investor Services
- Processing share transfer requests (Form SH-4) for physical shares
- Handling transmission of shares in case of death of the shareholder
- Facilitating demat conversion (physical to electronic) and remat (electronic to physical)
- Issuing duplicate share certificates for lost or damaged certificates
- Processing and verifying IEPF claims in coordination with the company
IPO & Issue Management
- Acting as registrar to IPOs, FPOs, rights issues, and buyback offers
- Processing applications, determining allotment, and managing refunds
- Coordinating with depositories for credit of shares to demat accounts
SEBI Registration for RTAs
RTAs in India must be registered with SEBI (Securities and Exchange Board of India) under the SEBI (Registrars to an Issue and Share Transfer Agents) Regulations, 1993. There are two categories of registration:
| Category | Description |
|---|---|
| Category I | Can act as both Registrar to an Issue (IPO/FPO) and Share Transfer Agent |
| Category II | Can act only as Share Transfer Agent (not as Registrar to Issues) |
SEBI imposes strict requirements on RTAs including minimum net worth, infrastructure standards, data security protocols, and regular compliance reporting. RTAs are subject to periodic SEBI inspections and audits.
Major RTAs in India
While there are several SEBI-registered RTAs in India, the market is dominated by two large players who together handle the vast majority of listed companies:
1. KFin Technologies (formerly Karvy Fintech / KFin)
KFin Technologies is one of India's largest RTAs, serving over 4,500 companies and handling both equity and mutual fund registrar services. It was formerly known as Karvy Computershare and later Karvy Fintech before rebranding to KFin Technologies. The company is itself listed on Indian stock exchanges.
2. Link Intime India Private Limited
Link Intime is India's other major RTA, serving over 5,000 companies. It offers a comprehensive range of registrar and transfer agent services and has offices across all major Indian cities. Link Intime is part of the Link Group.
3. Bigshare Services Private Limited
Bigshare is a growing RTA that handles a significant number of listed and unlisted companies, particularly small and mid-cap companies. It provides both physical and electronic registrar services.
4. Alankit Assignments Limited
Alankit is a diversified financial services company that also operates as a registered RTA. It handles registrar services for several listed companies and also offers other services like e-governance and insurance.
5. Skyline Financial Services Private Limited
Skyline is another SEBI-registered RTA that provides registrar and transfer agent services to listed companies, primarily in the small-cap segment.
How to Find Which RTA Handles Your Company
To find the RTA for a specific company, use any of these methods:
- Company website: Visit the company's website and look under "Investor Relations" or "Shareholder Information" for RTA details
- BSE/NSE website: Search for the company on bseindia.com or nseindia.com. The company information page lists the Registrar and Transfer Agent
- Annual report: The company's annual report always mentions the RTA name and contact details, typically in the corporate information section
- Share certificate: Your physical share certificate often mentions the RTA on the reverse side or in fine print
- RTA websites: Search for your company on KFin Technologies or Link Intime websites — they allow you to check if a company is served by them
Role of RTA in Demat Conversion & IEPF Claims
Demat Conversion
When you want to convert physical shares to demat, the RTA is central to the process:
- You submit the Dematerialisation Request Form (DRF) along with original share certificates to your DP
- The DP forwards the request to the RTA electronically and sends the physical certificates by courier
- The RTA verifies the certificates against company records — checking names, folio numbers, distinctive numbers, and certificate authenticity
- If verified, the RTA confirms the demat request to the depository, and shares are credited to your demat account
- The physical certificates are then defaced and archived
IEPF Claims
For IEPF claim assistance, the RTA helps in:
- Verifying the claimant's identity and entitlement against shareholder records
- Providing the company's nodal officer with verification reports
- Coordinating with the IEPF Authority for share transfer back to the claimant
- You can check your IEPF claim status through the RTA as well
RTA vs Depository vs Depository Participant
These three entities serve different roles in the share ownership ecosystem:
| Entity | Role | Works For | Example |
|---|---|---|---|
| RTA | Maintains shareholder register, processes transfers and corporate actions | The company | KFintech, Link Intime |
| Depository | Holds securities in electronic (demat) form, facilitates settlement | The capital market | NSDL, CDSL |
| Depository Participant (DP) | Provides demat account services to investors, acts as intermediary to depository | The investor | Zerodha, HDFC Securities |
In simple terms: the RTA knows who owns shares in a company's register, the depository holds those shares electronically, and the DP gives you access to your demat account. All three coordinate to ensure accurate records.
Common RTA Portals & How to Use Them
KFin Technologies Portal
Website: kfintech.com
- Investor Services: Check folio details, download forms, track service requests
- IPO Status: Check IPO allotment status under "IPO / Rights" section
- Unclaimed Dividend: Search for unclaimed dividends by company name or folio number
- KYC Update: Update your address, bank details, PAN, and nomination online
Link Intime Portal
Website: linkintime.co.in
- Investor Services: Track share transfer status, download forms, check folio details
- Public Issues: Check IPO/FPO/Rights issue allotment and refund status
- Unclaimed Dividends: Search for unclaimed dividends and unclaimed shares
- E-voting: Participate in shareholder meetings through the e-voting platform
Bigshare Services Portal
Website: bigshareonline.com
- Investor Services: Check share transfer status and folio information
- Forms Download: Access forms for transfer, transmission, and other services
- Grievance Redressal: Submit and track investor complaints online
Contact Details of Major RTAs
| RTA | Phone | Head Office | |
|---|---|---|---|
| KFin Technologies | +91-40-6716 2222 | einward.ris@kfintech.com | Hyderabad |
| Link Intime India | +91-22-4918 6270 | rnt.helpdesk@linkintime.co.in | Mumbai |
| Bigshare Services | +91-22-6263 8200 | investor@bigshareonline.com | Mumbai |
| Alankit Assignments | +91-11-4254 1234 | info@alankit.com | New Delhi |
| Skyline Financial | +91-11-2814 2759 | admin@skylinerta.com | New Delhi |
When contacting an RTA, always keep your folio number, DP ID/Client ID, and PAN handy. This helps the RTA locate your records quickly and provide accurate assistance.
Need Help with Share-Related Services?
Whether you need to convert physical shares to demat, recover shares from IEPF, or process share transmission, our team of Company Secretaries can coordinate with the RTA on your behalf.