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Guide · Physical Shares

What is Dematerialisation? Meaning, Process and Charges Explained

If you have old physical share certificates and are trying to understand what dematerialisation means and what it involves, this guide covers everything — from the basic definition to the exact steps, fees, and common problems.

By RK Gupta, Company Secretary · Updated June 2026 · 12 min read

Dematerialisation Meaning — What It Actually Is

Dematerialisation, at its simplest, means converting physical paper share certificates into electronic form. Once done, you no longer hold a printed certificate — instead, the shares are credited as an electronic balance in a demat (dematerialised) account that you open with a broker or bank.

The word itself comes from "de" (removing) and "material" (the physical paper). Before dematerialisation became widespread in India, every shareholder received paper certificates issued by the company. These certificates stated your name, the folio number, distinctive numbers of the shares, and the number of shares held. Storing, tracking, and transferring them was cumbersome — certificates got lost, damaged, forged, or simply went missing over decades.

Today, when SEBI or a financial advisor says "demat your shares," this is what they mean: surrender your physical certificates to an authorised entity and have the equivalent number of shares reflected electronically in your demat account.

Why SEBI Made Dematerialisation Mandatory

SEBI first permitted dematerialisation of shares in 1996 when it established the two national depositories — NSDL and CDSL. For several years, holding shares in demat form was optional. Trading on stock exchanges moved to compulsory demat mode progressively from 1997 onward, with listed equity shares eventually covered fully by 2002.

The critical rule change came through SEBI Circular SEBI/HO/MIRSD/DOS3/CIR/P/2018/139 dated November 6, 2018. This circular, effective from April 1, 2019, made it mandatory that any transfer of securities of listed companies must happen only in demat form. From that date, if you want to sell or transfer physical shares in any listed company, you cannot do so — the transfer would be rejected by the RTA.

What this means practically: you can still hold physical shares, they do not become void, and you remain the registered shareholder. However, you cannot sell them on the stock exchange, and any transfer deed submitted for offline transfer will be returned. To trade or transfer these shares, dematerialisation is the only route.

SEBI has also tightened KYC requirements for existing physical shareholders. Circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/37 issued in March 2023 directed RTAs to freeze folios that have not completed KYC — meaning if your folio does not have a linked PAN, nominee, email, phone, and bank account on record, the folio gets "frozen" and you cannot even receive dividends or bonus shares into it properly.

NSDL and CDSL — The Two Depositories

India has two national depositories. NSDL (National Securities Depository Limited) was incorporated in August 1996 and is promoted by NSE, IDBI Bank, and Unit Trust of India. CDSL (Central Depository Services Limited) was incorporated in February 1999 and is promoted by BSE along with several public and private sector banks.

Both depositories hold electronic records of shares. Every demat account you open is linked to one of these two. Your broker or bank — formally called a Depository Participant or DP — is an intermediary registered with either NSDL, CDSL, or both. When you open a demat account with HDFC Bank or Zerodha, for instance, you are opening an account in the CDSL system. ICICI Bank offers accounts with both. Kotak Securities connects to both as well.

For dematerialisation purposes, it does not matter which depository your account belongs to. As long as the company's shares have a valid ISIN in the depository system, you can demat them through your account.

Every listed company's shares are assigned an ISIN (International Securities Identification Number) — a 12-character alphanumeric code like INE009A01021. This ISIN is what links your physical certificate (which carries a certificate number, folio number, and distinctive numbers) to the electronic system. You can verify ISINs on NSE's website at nseindia.com or BSE's at bseindia.com by searching the company name.

How the Dematerialisation Process Works — Step by Step

Here is how the process actually works from start to finish:

  1. Open a demat account with a Depository Participant (DP). If you do not already have one, you will need to open a demat account. Common DPs include Zerodha (CDSL), Groww (CDSL), HDFC Securities (NSDL/CDSL), ICICI Direct (both), Kotak Securities (both), and most nationalised banks. You will need PAN, Aadhaar, a bank account, and a photo for KYC.
  2. Complete KYC for your existing physical folio. If you are an existing physical shareholder whose folio was created years ago, you likely need to update your KYC with the RTA. SEBI mandates submission of Form ISR-4 for signature update and folio servicing requests. Download ISR-4 from the RTA's website — KFintech's portal is kfintech.com and MUFG Intime (formerly Link Intime) is at mufgintime.com/india. Submit ISR-4 along with your PAN, Aadhaar copy, cancelled cheque, and contact details.
  3. Obtain the Dematerialisation Request Form (DRF). The DRF is a standard form available from your DP — either downloaded from their website or obtained at a branch. Fill in your DP ID, client ID, ISIN, and the number of shares, and sign exactly as you did on the original share certificates.
  4. Deface and submit your original certificates. Before submitting, write "Surrendered for Dematerialisation" across the face of each certificate. Submit these defaced original certificates along with the signed DRF to your DP. Do not send photocopies — the originals must go.
  5. DP verifies and forwards to the RTA. Your DP will verify the DRF and send a Demat Request Number (DRN) into the depository system. The original certificates are physically forwarded to the RTA — either KFintech or MUFG Intime depending on which company's shares you are dematerialising.
  6. RTA verification and crediting. The RTA verifies the certificates against their records — checking that the folio number, certificate numbers, distinctive numbers, and name all match. If everything checks out, the RTA confirms the demat request in the depository system, and the shares get credited to your demat account. This typically takes 15 to 30 working days from the date the DP submits the request.
Important: Physical shares that have not received dividends for 7 consecutive years may have been transferred to the Investor Education and Protection Fund (IEPF). Before you start the demat process, check whether dividends have been marked unpaid for your folio. If shares have already moved to IEPF, you cannot demat them directly — you need to reclaim them first. See our IEPF Claim Assistance service for help with this.

Dematerialisation Charges — What You Will Actually Pay

There is no single uniform fee structure. Charges vary by DP, and some components are fixed while others depend on how many certificates or folios are involved. Here is a realistic breakdown:

Demat Account Opening Fee

Most DPs have moved to zero account opening charges. Zerodha, Groww, Angel One, and most discount brokers charge nothing to open a demat account. Full-service brokers and banks may charge between ₹0 and ₹750.

Annual Maintenance Charge (AMC)

This is the yearly charge for maintaining your demat account. Zerodha charges ₹300 per year (billed quarterly). HDFC Securities charges around ₹750 per year. ICICI Direct charges around ₹700 per year. Some brokers waive AMC for the first year. Government-owned DPs like SBI Securities also charge in the ₹400–500 range annually.

Demat Request Processing Fee

This is what the DP charges to process your DRF. Typical range is ₹50 to ₹150 per request or per certificate, plus applicable GST at 18%. Some DPs charge per certificate, others per ISIN, and others a flat fee per demat request regardless of quantity. Check your DP's schedule of charges before submitting.

RTA Processing Charges

The RTA typically charges around ₹50 per certificate as a dematerialisation processing fee, which is usually recovered from the DP and may or may not be passed to you depending on your DP's billing structure.

Courier Charges

Your DP will send the original certificates to the RTA by courier. Expect to pay ₹50 to ₹150 in courier and handling fees, again varying by DP.

To give a practical example: if you hold 500 shares of an old company in one certificate and submit a single DRF, the total outlay including DP processing, RTA fee, and courier is typically ₹150 to ₹350 in one-time costs, plus the annual AMC going forward.

Documents Required for Dematerialisation

Keep these ready before approaching your DP:

  • Original share certificate(s) — these will be surrendered and cancelled
  • Filled and signed Dematerialisation Request Form (DRF) — available from your DP
  • Self-attested copy of PAN card
  • Self-attested copy of Aadhaar card
  • Form ISR-4 (if your folio KYC is pending or you need to update your signature)
  • Cancelled cheque leaf showing your bank account details (for folio KYC linking)
  • Passport-size photograph (for KYC update)
  • Mobile number and email address to be registered with the RTA

If the shares are held jointly (two or three names), all joint holders must sign the DRF in the same order as their names appear on the certificate.

When the Company Name Has Changed or It Has Merged

This is one of the most common situations we see. Someone finds old certificates of a company called, say, "Hindustan Lever Limited" or "Larsen & Toubro Finance" or "TISCO" — and wonders whether these can still be dematerialised.

The short answer is yes, as long as the company or its successor entity is still listed. When companies merge, change names, or get acquired, the surviving entity gets a new or updated ISIN in the depository system. The old physical certificates carry the old company name, but the RTA has records linking old certificates to current folios.

Before submitting your DRF, do two things: first, look up the old company name on NSE or BSE to find what it is currently called and what its present ISIN is. Second, call or email the RTA to confirm they have records against your folio number and certificate numbers. This saves you a rejection. Both KFintech and MUFG Intime have helplines and email support for this type of query.

If the company is delisted or dissolved without a surviving entity, those shares may have no ISIN — in which case dematerialisation is not possible and the certificates may have no realisable value.

What If Your Share Certificate Is Lost

You cannot dematerialise a share certificate you do not physically possess. The original certificate must be surrendered and physically defaced. If your certificate is lost, stolen, or destroyed, you must first apply to the company's RTA for a duplicate share certificate before dematerialisation can begin.

Getting a duplicate certificate typically involves filing an FIR with the police, publishing a newspaper notice in a local and national daily, submitting an indemnity bond, and paying a fee set by the RTA (usually ₹100 to ₹500 per certificate). The process takes 30 to 45 working days after the RTA receives all documents. Our Lost Share Certificate service covers this end to end — we prepare all the documents and coordinate with the RTA on your behalf.

What If the Shareholder Is Deceased

If the original shareholder has passed away, the physical shares must first be transmitted to the legal heir or nominee before dematerialisation can happen. Transmission is a separate legal process that involves submitting a succession certificate, legal heir certificate, or probated will to the RTA depending on the value of shares and whether a nominee was registered.

You cannot directly submit a DRF in your own name for shares still registered in a deceased person's name — the RTA will reject it. Transmission must happen first, the folio gets updated in your name, and then you can demat. Our Share Transmission service helps families navigate this process without errors that cause delays.

Common Problems During Dematerialisation and How to Handle Them

Name Mismatch

The name on your share certificate may not exactly match your PAN or Aadhaar. Minor spelling differences — an extra initial, middle name variation, or abbreviated surname — cause RTA rejection. You will need to submit Form ISR-4 with supporting documents to get the name corrected in the RTA's records before the demat request can succeed. Our Share Name Correction service handles this.

Signature Mismatch

The signature on your DRF must match the specimen signature the company has on record for your folio. Signatures change over decades. If the RTA's verification team flags a mismatch, you will need to submit a fresh signature attestation through Form ISR-4, with bank attestation or notarization of the new signature.

ISIN Not Found

If the company is delisted, merged without ISIN continuity, or was a private company that never had an ISIN, the depository system will not have a record for that scrip. In such cases, dematerialisation is not possible and you will need to explore other options like an off-market transfer or sale through the special window SEBI has for physical share settlement.

RTA Rejection for Incomplete Folio KYC

Since SEBI's 2023 circular, RTAs are freezing folios with incomplete KYC. If your folio is frozen, the RTA will reject your demat request even if all the paperwork is correct. Unfreezing requires submitting the KYC update documents (PAN, Aadhaar, bank details, email, phone, nominee) through Form ISR-1 or ISR-4 to the RTA directly.

Dematerialisation of Shares in Private Limited Companies

Dematerialisation is not only for listed company shares. The Ministry of Corporate Affairs (MCA) has also brought private companies into the demat framework. Under Rule 9B of the Companies (Prospectus and Allotment of Securities) Rules, 2014 — as amended in 2023 — all private limited companies (other than small companies) were required to facilitate dematerialisation of their shares by September 30, 2024. Existing shareholders of such companies are expected to hold shares in demat form for any future transfer or subscription.

Private company share dematerialisation follows the same basic process — open a demat account, get an ISIN allotted through NSDL/CDSL (which the company must apply for), submit a DRF — but there are additional steps at the company level to enable this. If you hold shares in a private company and want to sell or transfer them, check with the company's board and their RTA whether they have completed the ISIN application. Without an ISIN, the DP cannot process your demat request.

Disclaimer

Investor Helpdesk provides documentation support and process guidance only — not legal or investment advice. We help individual investors prepare and submit the correct paperwork to RTAs and DPs. For legal questions about ownership, succession, or taxation of shares, please consult a qualified lawyer or chartered accountant.

Frequently Asked Questions

Questions Indian investors ask about dematerialisation of physical shares

SEBI has made it mandatory since April 2019 to transfer listed company shares only in demat form. You cannot sell or transfer physical shares of listed companies. Holding physical shares is not illegal, but you will not be able to transact with them unless you dematerialise first. For private companies, MCA has required dematerialisation for non-small companies from September 2024 onward.
After the DP forwards your DRF and original certificates to the RTA, the standard timeline is 15 to 30 working days for the shares to appear in your demat account. Delays can occur if the RTA finds a name mismatch or signature discrepancy. Follow up with your DP if you have not received confirmation after 30 working days — they can track the DRN status in the depository system.
The physical certificate will still carry the old company name, but the ISIN would have been reassigned to the surviving or new company. Look up the old company name on NSE or BSE to find the current ISIN, then confirm with the RTA (KFintech or MUFG Intime) that they have records against your folio number and certificate numbers. The demat request is processed under the current ISIN, and the RTA will match it to your old certificate details.
Yes, NRIs can dematerialise physical shares, but they need an NRO or NRE demat account opened with a DP that serves NRI clients. The KYC requirements include a valid passport copy, overseas address proof, and an NRI declaration. Shares may be repatriable or non-repatriable depending on how they were originally acquired. Check with your DP whether the shares fall under the repatriable category before proceeding.
A partially damaged certificate can sometimes be accepted if the key details — folio number, certificate number, distinctive numbers, and the shareholder name — are still legible. Your DP will assess this before accepting it. If the certificate is severely damaged to the point where material details are unreadable, you will need to apply to the RTA for a duplicate certificate first, before the demat process can begin.
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