Information You Share
Investor Helpdesk may collect information you voluntarily share through calls, WhatsApp, email, and contact or assessment forms. This can include your name, phone number, email address, case details, and copies of identity or share-related documents.
How the Information Is Used
Shared information is used to understand your enquiry, respond to you, review your document trail, and explain the next steps that may apply to your share, transmission, demat, or IEPF-related case.
Document Sensitivity
Many investor cases involve personal, financial, or family documents. Any documents shared for case assessment are expected to be handled confidentially and used only for communication, review, and support connected to your enquiry.
Third-Party Services
The website may link to external services such as WhatsApp, SEBI, IEPF, RTAs, depositories, or other public resources. Once you leave this website, the privacy practices of those platforms apply.
Analytics and Website Usage
The website may use standard analytics or interaction tracking to understand visitor behavior, improve content quality, and evaluate page usefulness. This data is used for site improvement and not for investment profiling.
Contact
If you have a question about how your information is handled, you can contact Investor Helpdesk using the phone, email, or enquiry methods shown on the website.