ICICI Bank is one of India's largest private sector banks with millions of shareholders. Many investors who held ICICI Bank shares from its early years — including those who received ICICI Ltd shares before the ICICI-ICICI Bank merger — may have unclaimed dividends sitting in the bank's unpaid account or shares with IEPF.
By RK Gupta, Company Secretary · Updated June 2026 · 14 min read
ICICI Bank Limited is India's second-largest private sector bank by total assets, listed on both the NSE and the BSE under the ticker ICICIBANK. The bank also trades on the New York Stock Exchange as an American Depositary Receipt (ADR) under the symbol IBN. Its CIN is L65190GJ1994PLC021012 — it was incorporated in Gujarat in 1994, though today its principal operations and registered investor address are in Mumbai.
ICICI Bank has been a Nifty 50 constituent for years and is one of the most widely held stocks among Indian retail investors. Its investor relations portal is at icicibank.com/investor-relations, where the bank publishes annual shareholder information, unclaimed dividend disclosures, and IEPF transfer notices.
The bank's Nodal Officer for IEPF-related matters is based at ICICI Bank Tower, Bandra-Kurla Complex, Mumbai 400051. Investors filing IEPF claims must address their physical document sets to this office.
This is the single most important piece of history that long-term ICICI shareholders need to understand. ICICI Limited (the parent company, originally known as Industrial Credit and Investment Corporation of India) was a development finance institution and the parent entity that promoted ICICI Bank in 1994. ICICI Ltd was a listed company with its own large retail shareholder base going back to the 1980s and 1990s.
In 2002, ICICI Ltd, ICICI Personal Financial Services Limited, and ICICI Capital Services Limited merged into ICICI Bank through a reverse merger — meaning the subsidiary (ICICI Bank) absorbed the parent (ICICI Ltd). This merger became effective on May 3, 2002. After the merger, ICICI Limited ceased to exist as a separate listed company, and all its shareholders became shareholders of ICICI Bank Limited.
Under the scheme of amalgamation, ICICI Ltd shareholders received ICICI Bank shares at a fixed exchange ratio. If your family held physical share certificates in the name of "ICICI Limited" or "Industrial Credit and Investment Corporation of India Limited", those certificates no longer represent a direct claim — the underlying entitlement is now ICICI Bank shares.
This is more common than people think. Many investors in small towns and cities held physical ICICI Ltd certificates and either were not aware of the 2002 merger at the time or assumed the certificates were lost and not worth pursuing. The reality is that these certificates carry a legal entitlement to ICICI Bank shares. You must surrender the old ICICI Ltd certificates to KFin Technologies (ICICI Bank's current RTA) along with your PAN card and demat account details to get the corresponding ICICI Bank shares credited.
If the original certificate is damaged, defaced, or lost, you will need to initiate a duplicate certificate process before the exchange can happen. If the original holder has passed away, transmission to legal heirs must be completed first. Both steps are manageable but require documentation — Investor Helpdesk handles these cases regularly.
ICICI Limited declared dividends to its shareholders throughout the 1990s. Any dividends from those years that went unclaimed for 7 consecutive years after declaration would have been transferred to the Investor Education and Protection Fund under ICICI Ltd's own identity. When searching on the IEPF portal for pre-merger dividends, you may need to check under the company name "ICICI Limited" or "Industrial Credit and Investment Corporation of India" — not just "ICICI Bank Limited". Post-merger dividends declared by ICICI Bank will appear under "ICICI Bank Limited".
The Registrar and Transfer Agent for ICICI Bank Limited is KFin Technologies Limited (formerly known as Karvy Fintech Private Limited and before that Karvy Computershare Private Limited). KFin Technologies handles all share registry functions for ICICI Bank — folio creation, dividend processing, address updates, demat requests, IEPF intimations, and more.
Investors can reach KFin Technologies through their investor services portal called KPrism at kfintech.com. To check your ICICI Bank folio or dividend status, use the KPrism portal and search under ICICI Bank Limited specifically — do not search under the old ICICI Ltd name, as post-merger all records should have been migrated to the ICICI Bank folio database.
| Detail | Information |
|---|---|
| Company Name | ICICI Bank Limited |
| CIN | L65190GJ1994PLC021012 |
| ISIN | INE090A01021 |
| Ticker | ICICIBANK (NSE & BSE) / IBN (NYSE ADR) |
| RTA Name | KFin Technologies Limited |
| RTA Toll-Free | 1800-309-4001 |
| RTA Email | einward.ris@kfintech.com |
| RTA Portal | kfintech.com (KPrism) |
| RTA Address | Selenium Building, Tower B, Plot 31-32, Gachibowli, Financial District, Hyderabad 500032 |
| Nodal Officer Address | ICICI Bank Tower, Bandra-Kurla Complex, Mumbai 400051 |
| Investor Relations | icicibank.com/investor-relations |
ICICI Bank has been paying dividends regularly for over two decades. Dividend amounts have varied — the bank paid dividends in the range of ₹5 to ₹10 per share in many years, with higher payouts in recent profitable years. Despite these regular payments, a significant number of ICICI Bank shareholders have unclaimed dividends sitting in the company's unpaid dividend account.
Several specific reasons explain why ICICI Bank unclaimed dividends are particularly common:
Under Section 124(6) of the Companies Act, 2013, any dividend that remains unpaid or unclaimed for 7 consecutive years must be transferred to the Investor Education and Protection Fund. Along with the dividend amount, the shares on which those dividends were declared are also transferred to the IEPF Authority. This rule has been in force since 2016.
ICICI Bank follows a defined annual process. Before transferring shares, the bank publishes the list of shareholders whose shares are due for transfer, sends individual notices, and displays information on its investor relations page. If the notice reaches an old address or the shareholder is simply unaware of the process, the transfer happens and the shares move out of the shareholder's demat account into the IEPF demat account.
The 7-year rule means that dividends declared in or before FY 2017-18 would already have been transferred (or be in the process of transfer) to IEPF by mid-2025. The table below gives an indicative picture of where various dividend years stand:
| Dividend Period | IEPF Status | What to Do |
|---|---|---|
| FY 2016-17 and earlier | Transferred to IEPF | File IEPF Form 5 to recover |
| FY 2017-18 | Transferred to IEPF | File IEPF Form 5 to recover |
| FY 2018-19 | Transfer in progress / recently transferred | Confirm with KFin Technologies |
| FY 2019-20 to FY 2021-22 | Approaching 7-year mark | Claim from ICICI Bank before transfer |
| FY 2022-23 onward | Not yet due for IEPF | Update bank details with KFin to receive directly |
| ICICI Ltd dividends (pre-2002) | Likely transferred — check under "ICICI Limited" | Search IEPF portal under old company name |
Before you begin filling Form IEPF-5, gather these documents. Missing even one can cause rejection or delay.
If you or a family member still holds physical share certificates with the company name "ICICI Limited" or "Industrial Credit and Investment Corporation of India Limited", these must be surrendered to KFin Technologies to receive the corresponding ICICI Bank shares. The steps are:
If the certificate is lost, you will need to apply for a duplicate certificate through KFin Technologies before the exchange can proceed. This requires an FIR, a newspaper advertisement in one national and one regional paper, and an indemnity bond. We handle this entire process for clients — see our Lost Share Certificate service.
Many ICICI Ltd shareholders did receive their ICICI Bank shares in 2002 via their demat accounts, but then did not update their contact details with the new entity. As a result, every ICICI Bank dividend declared from 2002 onward went unclaimed because the bank had no current address or bank account on file. This means years of dividends — potentially a substantial sum at ₹5 to ₹10 per share across 15+ years — are lying in ICICI Bank's unpaid dividend accounts or have already moved to IEPF.
The first step in these cases is to update your KYC details with KFin Technologies, confirm the folio number, and run the IEPF portal search across all dividend years from FY 2002-03 onward.
When the original ICICI Bank shareholder has passed away, legal heirs cannot file the IEPF claim directly in the deceased's name. The shares must first be transmitted to the legal heir's name through KFin Technologies. Only after the transmission is complete — meaning the shares now appear in the legal heir's demat account under ICICI Bank — can the IEPF-5 claim be filed.
For transmission, you will need a death certificate, a legal heir certificate or succession certificate (for estates above Rs 5 lakhs in value, a succession certificate or probate is generally required), KYC documents for the heir, and an indemnity bond. Our Share Transmission service for legal heirs covers this end-to-end.
Whether your case involves a straightforward unclaimed ICICI Bank dividend from the last 10 years, or a complex situation involving old ICICI Ltd physical certificates from the 1990s, Investor Helpdesk provides complete documentation support from start to finish.
CS Rajendra Kumar Gupta has over 30 years of experience as a Company Secretary and has handled IEPF claims for shareholders across India, including several cases involving the 2002 ICICI-ICICI Bank merger where investors had lost track of their original ICICI Ltd holdings entirely. What we do:
Investor Helpdesk provides documentation support and process guidance only — not legal or investment advice. All fees and timelines are confirmed before we begin work.
To get a free assessment of your ICICI Bank unclaimed dividend case, WhatsApp us or fill the form below. We respond within one business day.
Questions Indian investors ask about ICICI Bank unclaimed dividend and IEPF claims
KFin Technologies Limited (formerly Karvy Fintech) is the Registrar and Transfer Agent for ICICI Bank Limited. Their investor services portal is kfintech.com (KPrism) and their toll-free number is 1800-309-4001. You can also email einward.ris@kfintech.com or write to them at Selenium Building, Tower B, Plot 31-32, Gachibowli, Financial District, Hyderabad 500032. For matters specifically relating to IEPF or the nodal officer, address correspondence to ICICI Bank Tower, Bandra-Kurla Complex, Mumbai 400051.
Visit iepf.gov.in and search under company name "ICICI Bank Limited" using your name, folio number, or PAN. If you held old ICICI Ltd shares before the 2002 merger, also search under "ICICI Limited" for pre-merger dividends. You can also check the KPrism portal at kfintech.com by searching your ICICI Bank folio directly. The ICICI Bank investor relations page at icicibank.com/investor-relations also publishes unclaimed dividend disclosures each year. KFin Technologies' helpline is 1800-309-4001 if you prefer to speak to someone.
ICICI Limited merged into ICICI Bank through a reverse merger that became effective in May 2002. ICICI Ltd shareholders received ICICI Bank shares at a fixed exchange ratio under the amalgamation scheme. If you held ICICI Ltd shares in demat form, the ICICI Bank shares should have been credited automatically at the time of the merger. If you hold old ICICI Ltd physical share certificates, they must be surrendered to KFin Technologies (ICICI Bank's RTA) along with your PAN and demat account details to receive the corresponding ICICI Bank shares. Do not discard old ICICI Ltd certificates — they carry a legal entitlement to ICICI Bank shares even today.
File IEPF Form 5 online at iepf.gov.in. Select ICICI Bank Limited as the company, enter CIN L65190GJ1994PLC021012 and ISIN INE090A01021. Attach scanned copies of PAN, Aadhaar, cancelled cheque, Client Master List from your DP, share certificate (if physical), and indemnity bond on non-judicial stamp paper. After online submission, courier the physical document set to the Nodal Officer, ICICI Bank Limited, ICICI Bank Tower, Bandra-Kurla Complex, Mumbai 400051. ICICI Bank's Nodal Officer verifies the documents in 30-45 days and the IEPF Authority credits the dividend and shares in 60-90 days from filing.
Yes, legal heirs can claim ICICI Bank shares from IEPF, but the transmission of shares must be completed first. The legal heir must submit a death certificate, succession certificate or probate (for holdings above Rs 5 lakhs), legal heir certificate, indemnity bond, and KYC documents to KFin Technologies. Once the shares are transmitted into the legal heir's name — i.e., they appear in the legal heir's demat account — the IEPF-5 claim can be filed in the legal heir's own name. Investor Helpdesk handles complete transmission plus IEPF claim cases end-to-end.
We review every case personally. Reply within one business day — no fees, no obligation.
