Infosys Limited (NSE: INFY, BSE: 500209) is one of India's most iconic technology companies and one of the most widely held stocks among both domestic and international investors. With a shareholder base stretching from early IPO investors in 1993 to millions of NRIs and ADR holders on the NYSE, Infosys has one of the most complex dividend recovery landscapes in India. Yet crores of rupees in Infosys unclaimed dividends sit uncollected every year — and corresponding shares continue to move to the Investor Education and Protection Fund (IEPF).
In this guide, we explain how to check the Infosys unclaimed dividend list, why your dividends may have gone unclaimed, and walk you through the complete step-by-step process to recover your money and shares from IEPF — including special guidance for NRI shareholders.
Why Do Infosys Dividends Go Unclaimed?
Infosys has declared dividends consistently since its 1994 listing, including special and interim dividends over the years. Despite this, a significant number of shareholders — especially early IPO investors and NRIs — have never collected their full dividend entitlements. Common reasons include:
- Outdated bank account details: If the bank account linked to your demat account or physical folio has been closed or changed, dividend ECS transfers fail and warrants bounce.
- NRI bank account not updated: FEMA and RBI regulations require dividends for NRI shareholders to be credited only to an NRE or NRO account. If NRI shareholders have not updated their bank details with KFin Technologies, dividend credits fail silently.
- Early IPO investors from 1993: Infosys went public in February 1993 at Rs 95 per share. Many of these original investors — some of whom saw extraordinary returns — never updated their contact or bank details as the company grew.
- Physical shares not dematerialized: A significant number of Infosys shares are still held in physical certificate form. Dividend communication and warrant delivery often fails for these shareholders.
- Death of shareholder: Legal heirs are frequently unaware of Infosys holdings, particularly in joint holdings or when the deceased held shares in a single name without nomination.
- ADR holders: NYSE-listed Infosys ADR holders (ticker: INFY) receive dividends through a separate depository mechanism. Underlying Indian share dividends for ADR holders are handled differently and may become unclaimed if the depository relationship lapses.
- Corporate action confusion: Infosys has done multiple bonus issues (1:1 in 2014, 1:1 in 2018) and declared a special one-time dividend in 2022. Shareholders who did not track these events may have entitlements they are unaware of.
How Infosys Shares End Up in IEPF
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Under Section 124(6) of the Companies Act, 2013, if a shareholder does not claim their dividend for 7 consecutive years, the company must transfer both the unclaimed dividend amount and the corresponding shares to the IEPF Authority. Infosys has been complying with this process since 2016 when the IEPF Rules were operationalized.
Every year, Infosys Limited publishes a list of shareholders whose shares are due for transfer to IEPF — with notices sent to their registered addresses — giving them a final window to claim before the transfer takes place.
How to Check Infosys Unclaimed Dividend
Method 1: IEPF Website Search
For a full walkthrough of every search method (by name, folio number, PAN, and company), see our step-by-step unclaimed shares search guide.
- Visit iepf.gov.in
- Click on "IEPF › Search Unclaimed Dividends"
- Enter company name as "Infosys Limited"
- Enter your name, folio number, or PAN
- Review results — the search will show dividend year, amount, and current status
Method 2: KFin Technologies (Infosys's RTA) Portal
KFin Technologies Limited is the Registrar and Transfer Agent (RTA) for Infosys Limited and maintains all shareholder records.
- Visit kfintech.com
- Go to Investor Services → Unclaimed Dividends / IEPF
- Search using your folio number, DP ID/Client ID, or PAN
- You can also call their toll-free number: 1800-309-4001
Method 3: Infosys Investor Relations Page
- Visit infosys.com/investors
- Navigate to Shareholder Information → Unclaimed Dividends
- Download the published list of shareholders with unclaimed dividends or those due for IEPF transfer
Infosys IEPF Transfer History
Infosys has been paying dividends since listing in 1994 — over three decades of dividend history means earlier unclaimed amounts have long since moved to IEPF. Understanding which years have been transferred helps determine your claim path:
| Dividend Year | Transfer to IEPF | Status |
|---|---|---|
| Up to FY 2016-17 | Completed | Must file IEPF-5 to recover |
| FY 2017-18 | Completed | Must file IEPF-5 to recover |
| FY 2018-19 | Completed / In Process | Check with KFin Technologies |
| FY 2019-20 | In Process / Due | Check with KFin Technologies |
| FY 2020-21 onward | Due for transfer | Claim directly from Infosys before transfer |
| Special Dividend 2022 | Partial — check status | Verify with KFin Technologies |
Step-by-Step: How to Claim Infosys Unclaimed Dividend from IEPF
Step 1: Verify Your Claim on IEPF Portal
Before filing, confirm that your name and details appear in the IEPF database. Note down the exact amount, dividend year, and folio/DP details. You can also track the claim status after filing at our guide: how to check your IEPF claim status.
Step 2: Gather Required Documents
- Copy of IEPF-5 form (available online at iepf.gov.in)
- Original or copy of share certificate (for physical shares)
- Copy of PAN card
- Copy of Aadhaar card (for resident Indians)
- Passport copy (for NRI shareholders, in addition to PAN)
- Cancelled cheque or bank passbook copy — NRI shareholders must provide NRE/NRO account details
- Client Master List (CML) from your depository participant (for demat shares)
- Indemnity bond on stamp paper (typically Rs 100 or Rs 200 stamp paper, depending on state)
- Advance receipt on stamp paper
- Proof of entitlement (old dividend warrants, transaction statements, demat holding statements)
Step 3: Fill IEPF Form 5 Online
- Go to iepf.gov.in and register/login
- Select "Claim Refund" and fill Form IEPF-5
- Enter company details: Infosys Limited, CIN: L85110KA1981PLC013115
- Fill in your personal details, folio number, and dividend details
- Upload all scanned documents
- Generate SRN (Service Request Number) after successful submission
Step 4: Send Physical Documents
Print the IEPF-5 form acknowledgment and send the physical set of documents to:
Nodal Officer (IEPF), Infosys Limited, Electronics City, Hosur Road, Bengaluru 560 100, Karnataka
Step 5: Verification by Company
Infosys's Nodal Officer verifies your documents and submits a verification report to the IEPF Authority. This typically takes 30 to 45 days.
Step 6: IEPF Authority Approval
The IEPF Authority reviews the verification report and processes your claim. Upon approval:
- Dividend amount is credited directly to your bank account (NRE/NRO for NRI shareholders)
- Shares are transferred back to your demat account
- The entire process typically takes approximately 60 to 90 days from the date of filing
Infosys RTA Details (KFin Technologies)
| Detail | Information |
|---|---|
| RTA Name | KFin Technologies Limited |
| Toll-Free | 1800-309-4001 |
| einward.ris@kfintech.com | |
| Website | kfintech.com |
| Address | Selenium Building, Tower B, Plot 31-32, Gachibowli, Financial District, Hyderabad 500032 |
| Infosys ISIN | INE009A01021 |
| NSE Symbol | INFY |
| BSE Code | 500209 |
| Infosys Nodal Officer | Available on infosys.com Investor Relations page |
Important Points for Infosys Shareholders
Bonus Issue History and Unclaimed Bonus Shares
Infosys has carried out two significant 1:1 bonus issues that doubled the number of shares held by every shareholder:
- 1:1 Bonus (June 2014): Every shareholder received one additional share for every share held on the record date. Shareholders with unregistered address or demat details may never have received their bonus shares.
- 1:1 Bonus (June 2018): Another round of bonus shares. If your folio or demat account was inactive or had incorrect details, the allotment may have lapsed into the suspense account.
If you are an early Infosys shareholder who has not tracked your holding, your actual shareholding may be four times the original quantity purchased (due to two successive 1:1 bonus issues). These bonus shares, if unclaimed, may themselves have moved to IEPF and can be recovered through the IEPF-5 filing process.
Special Dividend 2022
In October 2022, Infosys declared a special dividend of Rs 17 per share (in addition to the regular interim dividend), as part of its capital return policy. Many shareholders — particularly those with outdated bank details — may not have received this special dividend payment. If this amount is unclaimed and crosses the 7-year mark without being claimed, it will eventually move to IEPF.
NRI and ADR Shareholders — Special Considerations
Infosys is one of India's most globally traded stocks. A substantial portion of the shareholder base comprises Non-Resident Indians (NRIs) and foreign investors holding Infosys ADRs on the New York Stock Exchange (NYSE: INFY). NRI shareholders face unique challenges:
- FEMA Compliance: Under Foreign Exchange Management Act (FEMA) regulations, dividends for NRI shareholders can only be credited to an NRE (Non-Resident External) or NRO (Non-Resident Ordinary) account. If your bank details on record with KFin Technologies reflect a resident Indian account (from before you became an NRI), dividend credits will fail.
- KYC Re-validation: SEBI and RBI periodically require NRI shareholders to resubmit KYC documents, including a valid passport and overseas address proof. Failure to do so may freeze dividend payments.
- ADR Holders: If you hold Infosys ADRs on NYSE, your dividends are processed through the ADR depository (Citibank N.A. is Infosys's ADR depository bank). These are distinct from Indian share dividends. However, if you converted ADRs back to Indian shares and did not update your bank details, dividends may be unclaimed on the Indian side.
Physical to Demat Conversion
If you hold old Infosys share certificates that have not been dematerialized, SEBI has mandated that all share transfers can only happen in demat mode. You must first dematerialize the certificates through your depository participant before initiating an IEPF claim or any other transfer.
Succession and Transmission
If the original Infosys shareholder is deceased, legal heirs must first complete the transmission process before filing an IEPF claim. This requires a death certificate, legal heir certificate or succession certificate (for holdings above Rs 5 lakhs), and an indemnity bond. Given that some early Infosys shareholders from the 1993 IPO are now elderly or deceased, transmission cases are common.
Common Mistakes to Avoid
- Filing without verifying details: Ensure your name in the claim matches exactly with the shareholder records maintained by KFin Technologies
- Incorrect CIN: Always use the correct CIN for Infosys Limited: L85110KA1981PLC013115
- NRI providing resident bank account: NRI shareholders must provide a valid NRE/NRO account — otherwise the credit will fail and the claim may be rejected
- Missing stamp paper: Indemnity bond must be on non-judicial stamp paper of appropriate value
- Not linking Aadhaar with PAN: IEPF Authority may reject claims where Aadhaar-PAN linking is not completed (for resident Indians)
- Delay in sending physical documents: The SRN expires if physical documents are not received within the stipulated time after online filing
- Claiming only one dividend year: If multiple years of dividends are unclaimed, file for all years together to avoid filing multiple times
How Investor Helpdesk Can Help
The IEPF claim process for Infosys shares involves precise documentation, coordination with KFin Technologies, and submission to both the Infosys Nodal Officer and the IEPF Authority. Claims from NRI shareholders carry additional complexity due to FEMA compliance requirements. Many claims get rejected due to minor errors in form filling or incomplete documentation.
At Investor Helpdesk, our Company Secretary professionals handle Infosys unclaimed dividend and share recovery cases regularly. We manage:
- Verification of your claim eligibility across all dividend years
- Complete IEPF Form 5 filing and document preparation
- Preparation of indemnity bond and advance receipt
- NRI-specific KYC coordination and FEMA compliance guidance
- Coordination with KFin Technologies and Infosys's Nodal Officer
- Follow-up with IEPF Authority until successful recovery
Have Unclaimed Infosys Dividends or Shares in IEPF?
Let our experts handle the entire recovery process for you. You can also review our dedicated service page before reaching out.
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