Information You Share
Investor Helpdesk may collect the information you voluntarily provide through phone calls, WhatsApp messages, email, and any contact or assessment forms used on the website. This may include your name, phone number, email address, case details, and copies of share-related or identity-related documents that you choose to share.
How the Information Is Used
Shared information is used to review your enquiry, respond to you, understand the nature of your share-related issue, and provide guidance about documentation, process steps, or next actions relevant to your case.
Document Sensitivity
Many investor service requests involve personal or family records. Any documents shared for assessment are expected to be handled confidentially and used only for case review, communication, and related support activity.
Website Analytics
The website may use standard analytics or interaction tracking to understand page usage, improve content, and evaluate visitor engagement. This information is used for site improvement and does not change the advisory nature of the service.
Third-Party Services
The website may link to external services such as WhatsApp, government sites, SEBI, IEPF, RTAs, and other public resources. Once you leave this website, their own terms and privacy practices will apply.
Data Retention
Enquiry details and supporting communication may be retained for a reasonable period where needed for follow-up, case continuity, internal reference, or compliance-oriented record keeping.
Contact
If you have any privacy-related questions about information shared through Investor Helpdesk, you can contact the business through the contact methods listed on the website.